Blog

Platform Enhancement: Ranking Report

VisionAST recently enhanced the Ranking Report feature on the FinanceVision platform and rolled it out on the SalesVision and PowerVision platforms as well! Our Ranking Report feature highlights the performance of your finance, sales and management team by a variety of metrics. By default, staff will be “power ranked” which takes into account the best […]

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New Feature: Claims Report!

VisionAST is excited to announce the roll out of our proprietary Claims Report! FinanceVision platform users now have access to claims statistics, loss ratios, and remittance status reports. Fully automated and updated by month, you can filter by any number of your locations and by date range. By clicking the “Claims” tab on the Reports […]

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Used Inventory in High Demand: How Dealers Can Sell More F&I Products in 2021

Tim Blochowiak writes, over the last decade, consumer focus has shifted to cutting-edge electric cars and feature-loaded new SUVs and pickup trucks. However, entering 2021, used cars are among the automotive industry’s hottest commodity because they offer many of the technology features and convenience packages consumers want at a more affordable price. Consumers today have […]

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Sales Software or Sales Analytics Software?

There was plenty of conversation this year before and after NADA 2018 about enhancements to existing DMS software including new features, new customer service options, new pricing and even a major acquisition that didn’t happen. After the dust settled, we noticed a conversation what was missing: What about improvements to way the data is presented […]

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How Do You Run a Company with $386 Billion in Gross Sales? With Data.

In Brad Stone’s 2013 book, The Everything Store, Stone describes Amazon’s S-Team or executive team and their decision-making processes. Every decision is driven by data. This avoids subjective performance evaluations or emotionally charged arguments about the company’s direction. The data always tells the truth and Amazon’s department heads are closely scrutinized by the results reflected […]

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Insight Begins with Sales Performance Analysis

Are you a leader in your dealership? Do you bring new solutions and point out problems or just accept them as part of the car business? Leadership requires enough energy to inspire a team to exceed their individual abilities and the vision to constantly evolve with the changing landscape. The last 10 years have shown […]

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How Do You Know When You Improve Sales Performance?

An article in Automotive News caught our attention last month. A New York dealer began an experiment using Google Assistant to help book appointments for the service portion of his business. Interesting innovation, right? It made us think about a recurring theme in dealership nationwide. Dealers conduct experiment after experiment (often at the request of […]

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From the Front Line April 2020

It’s been a few weeks since my last update, but you may recall I’ve been busy in our stores helping to navigate through remote digital sales and socially distanced and CDC compliant service operations. Now, 4 weeks in I have some common dealership experiences to share. Fixed Operations: To my surprise, complementary pick-up and delivery […]

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Protect Your Investment with Sales Performance Analysis

Customer Acquisition Cost or CAC is the amount spent to acquire one new customer. As an old advertising guy, I prefer to refer to it as an investment rather than a cost. In a dealership setting, this investment comes primarily in two forms – people and advertising. Whether in your BDC or call center, these […]

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DMS Performance Management or More Customer Service?

Where does your DMS let you down? In a recent article on CBTNews, they highlighted the fact that while most dealerships agree that DMS and CRM systems are the most important tools in their day to day operations, dealers “also expressed some of the lowest satisfaction and loyalty rates for these two systems”. Dissatisfaction usually […]

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